PRIVACY POLICY
This website (“website” or”service“) is owned and operated by JANNEC A.E., based in Egaleo on Emmanuel Pappa Street, no. 3 and is legally represented, with A.F.M. 999514226, D.O.Y. FAE of Athens, GEMI Number 122050907000, which collects, uses, stores and otherwise processes certain personal data of website visitors.We assure you that protecting the security of the personal data of our website visitors is a commitment for us. The purpose of this information is to describe how we process your personal data and for what purposes. We reserve the right to update and modify this update at any time, so we encourage you to check this page regularly for any changes to the update.
First of all, to enter our website you need to declare to us that you are an adult, over 18 years old, by filling in your date of birth, that you have received the necessary consent from the person having parental responsibility and that you will provide your details, if you are asked to do so. Parents of minors are responsible for protecting minors from accessing content directed at adults and are solely responsible for failure to do so.
You may also share your personal information with us if you decide to contact us (via the relevant form or by email) or if you decide to place an order to purchase a product from us. In these cases we will collect and process your following personal data for the purposes listed below:
a) Contacting us
Our website allows you to contact us by sending an email or filling in the relevant form or by mail to our postal address. If you contact us for any reason, we will process the information you share with us in order to contact you and handle the message, request, information or query you submitted. The personal data we will process for this purpose are your name, surname, email address, telephone number and the contents of the message you sent us. In this case, the legal basis for processing your personal data will be our overriding legitimate interest to properly handle the messages, requests, information or inquiries submitted by users of our website.
(β) Αγορά προϊόντων μας (b) Buying our products
If you decide to purchase products from our online store, we will process the information necessary to carry out the sale and delivery of the products to you. The personal data we will process for this purpose are first name, last name, email address, telephone number, delivery address, billing information if necessary (VAT, VAT number, billing address, activity) and payment/bank account information. The legal basis for processing your personal data is to perform a contract for our products and to comply with our obligations under e-commerce law.
You should also be aware that, regardless of the category of our services you use, our systems automatically collect certain data from your device in order for your browser to function properly:
2. Who has access to your personal data?
As a general rule, we do not share your personal data that we collect through our websites with any third party.
Exceptionally, trusted external providers who provide services to us, such as providers of information technology (IT) and hosting and advertising services, may have access to your personal data only to the extent necessary to provide their services to us. These service providers act as processors in relation to your personal data and are committed to processing it exclusively on our behalf and in accordance with our instructions and observing strict security measures to protect your personal data.
Where expressly required by law, we may share your personal data with relevant public authorities (e.g. tax authorities) and courts to fulfill our obligations under the law and to exercise or support legal claims.
We assure you that in any case where we transfer your personal data outside the EU/EEC, including the transfer of your personal data to third party service providers established outside the EU/EEC .X., we ensure that the country to which your personal data is transferred ensures an adequate level of personal data protection based on an adequacy decision of the European Commission or that appropriate safeguards for the protection of personal data are applied, including standard data protection clauses. Copies of the above may be obtained by sending a request to the contact details listed below.
3. How do we process and for how long do we keep your personal data?
We will only process your personal data that is reasonably necessary and relevant to the purposes of the processing, stated above, and we will not retain it for as long as is necessary to fulfill those purposes.
The personal data that you communicate to us in the context of the purchase will be kept by us for a maximum period of twenty (20) years, which is the maximum period of time that we must keep the details of the transaction between us in our accounting records. Your personal information that you share with us when you contact us by submitting a message, request, information or query will be stored in our records until we have properly dealt with the relevant matter and are able to review and respond to your request, message, information or query and to take any further actions deemed appropriate to comply with your request.
4. Additional social media (social plug-ins) and Cookies
Some of our websites use additional social media for the purpose of connecting to Jannec pages such as Facebook and Instagram. These social media add-ons allow the transmission of your personal data to the respective provider of the add-on media. Also, our website uses cookies which allow us to measure website traffic and enable many more features for our users. The legal basis for processing your personal data through additional social media and cookies is your consent.
5. Your rights
You have the right to access, correct, delete, object and restrict the processing of your personal data held in our files. In some cases you have the right to receive your data in a structured, commonly used and machine-readable format and to request its transfer to a third party. You also have the right to complain to the Data Protection Authority if you believe we are in breach of data protection law.
6. Contact information
To exercise your rights and have any questions regarding the processing of your personal data by us, you can contact us in the following ways:
By post to our head office:
Emmanuel Pappa, 3 PO Box 12242, Egaleo
By sending an email to the email address: contact@jannec.gr
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